Apple Integrations

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macOS Mac computers on Big Sur or earlier operating systems cannot be added to Apple Business Manager using Apple Configurator. Some resellers may allow past purchases to be added to Apple Business Manager . Contact your rese...
To add apps to Kandji , take the following steps: If you haven't already, Configure Apps and Books in your Kandji tenant. In Apple Business Manager , click on Apps and Books . After searching and locating the app that yo...
AppleCare Enterprise Support In certain situations, Kandji support might suggest reaching out to the AppleCare Enterprise Support team. This is particularly relevant for issues related to Apple Business Manager , Apple Push Notification servi...
What is Apple Push Notification service? Apple Push Notification service (APNs) is a critical component in the context of Mobile Device Management ( MDM ) for Apple devices. APNs facilitates persistent communication between MDM solutions an...
Apple Push Notification service must be configured in your Kandji tenant before Automated Device Enrollment can be configured. What is Apps and Books ? Apps and Books (formerly Apple's Volume Purchasing Program or VPP) is a...
Configure Kandji API Token If you do not feel confident in completing this process yourself, please reach out to Kandji Support for additional guidance. It is highly recommended that you renew the current Automated Device Enrollment ...
Why Do I Have to Verify My Domain? Before this new requirement, anyone could add a domain to their Apple Business Manager account and create Managed Apple IDs using this domain—even if they didn’t own it. This could lead to ownership conflicts...
If you do not feel confident in completing this process yourself, please reach out to Kandji Support for additional guidance. Configure Kandji API Token Prepare API Token and store it in a secure location. You can read more about this in o...
Apple Push Notification service must be configured in your Kandji tenant before Automated Device Enrollment can be configured. What is Automated Device Enrollment ? Automated Device Enrollment (ADE) is an Apple feat...