User Experience

If you were directed to this page through a notification, it is because your organization blocks the application you attempted to open. Please reach out to your company’s Kandji Administrator or IT department for more information. Depending on...
If a Mac has already passed through Setup Assistant without enrolling, it is still possible to enroll it into Kandji . Please follow the steps below to enroll your device. Open Terminal Open Spotlight by pressing Command-Space bar. Type Ter...
Desktop Password Sync for macOS allows users to synchronize their local macOS account password with their Okta password. Follow these steps to register your macOS computer with Okta Desktop Password Sync. Prerequisites Before regi...
When a required Auto App update is available, and the app is not open, Kandji Agent updates that app without requiring interaction. Update Notifications A banner notification will appear once the app has successfully been cached to the ...
The Kandji Enrollment Portal allows you to enroll your own devices. Your admin will provide you with a unique URL you can access for this process. macOS Follow these steps to enroll your macOS device. During the Download Kandji pro...
FileVault is an encryption tool Apple offers for macOS devices that ensures that all your data is private and secure. This article will help you understand what prompts related to FileVault you may see on your device. FileVault ...
While they all look similar, macOS has three separate screens that allow you to log in and start a new user session, decrypt the system volume at startup, or unlock an existing user session The screen to sign in to a computer account will be f...
Kandji 's Managed OS leverages native, built-in notifications and the familiar OS update experience you are already comfortable with. To avoid interruptions to your work, it is essential to understand what you will experience with Managed O...
Managed OS is a feature that simplifies how you handle operating system updates for Apple devices in your organization. It automates the update process for macOS , iOS , iPadOS , and tvOS , ensuring that devices are always runni...
Passport is a feature in Kandji that allows logging into Mac computers using your organization's Identity Provider of choice. This means you don't need a separate password for your email and computer. Logging in at the Passport Login Wi...